Terms & Conditions

mack.ie is owned and registered in Ireland and by placing an order you are indicating your acceptance of our terms and conditions. Orders can only be placed by people who are over 18 years of age.

This site has a valid Secure Sockets Layer (SSL) Certificate in place to protect the loss, misuse and alteration of Credit Card and personal information under our control.

Placing an Order Delivery
When you place an order you will receive an email from us confirming receipt of your order. We would ask that you check the details are correct and if not please contact us immediately. Whilst we strive to have items in stock at all times, occasionally for reasons beyond our control, some items may be out of stock and we not be able to fulfil your order. Should your order contain items that are out of stock, we will contact you immediately at the email address supplied when you register as a customer to advise a date when the items will be dispatched.

Once you have completed shopping you will go to the secure PayPal checkout area where you will be asked for the Credit Card details required to process your order. Internet transactions are processed via our secure ordering facility with PayPal. All major Credit Cards are accepted.

All prices displayed include VAT at 23%.

Note: All payments must be with your own credit card and fraudulent use of credit cards will be reported to the relevant authorities.

When your order has been dispatched, we will email you with confirmation of the shipping date.

In accordance with Consumer Protection regulations relating to distance selling you may cancel your order up to 7 days from the day after you receive your goods. mack.ie will be happy to accept the return of un-opened saleable goods if so required. See our Returns Policy for full details

All goods are dispatched from our warehouse in Kiltimagh Co. Mayo Ireland. When your order has been dispatched, we will email you with confirmation of the shipping date. Orders delivered in Ireland will be with An Post.

All orders received before 2.00 pm will be dispatched the same day. All orders received after 2.00pm will be dispatched the following day. Orders received on weekends, bank holidays and public holidays will be dispatched the next working day. Orders placed on Friday before 2.00pm will not be delivered until after the weekend.

All products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged or we will issue you with a credit note to be used against any future purchases. mack.ie will not
be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.

Please allow between 2 and 5 working days for delivery

Delayed orders
For orders not received within 7 days, please contact our Customer Services department at customerservice@mack.ie. Please quote your order number in all correspondence with this department.

No sale contract will exist between you and mack.ie for any product or service until mack.ie confirms acceptance of your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you.

When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). Goods must only be retuned if they are unused, unopened and in their original condition. Any breakages or damage must be reported within 24 hours of purchase/delivery.

Price of Goods
mack.ie reserve the right to alter any product price to take account of any increase in our supplier's prices, the imposition of any new taxes or duties, or where the price of any product on the website is listed incorrectly.

As many of the products listed on this website are of a technical nature, it may not be practical to publish detailed specifications and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.

Website Content
You agree to abide by all local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of mack.ie. Any copying, transmission or re-transmission of the same requires the prior written approval of mack.ie.

Product Assistance.
If you purchase a product through this website, you must read and follow carefully the relevant product instructions. The information contained on this website is not comprehensive and if you are inexperienced in using the products purchased or are unsure of your abilities, please contact us at productadvice@mack.ie for advice and assistance.

The information contained in this website is for information purposes only. We have made every effort to ensure the correctness of the information contained herein and therefore the information available is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. For any dispute, you and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Data Collection
When we receive a completed request form from customers for information or products, we collect information such as - name, address, email address, telephone, username, password, account details. This information is used to process orders and send information to our customers. The customer's contact information is also used by us to contact him/her when necessary. Unique identifiers (such as user name and password) are collected from Web site visitors to verify the user's identity and for use in establishing and identifying account numbers in our record system. We confirm this information will not be passed to a third party.

Acceptance of Terms & Conditions
By processing an order through this website, you are signifying acceptance of our Terms and Conditions. We reserve the right to modify this privacy statement at any time.

Terms & Conditions Queries
If you have any queries about our Terms & Conditions, please contact us at:

Mack Aiden Street Kiltimagh Co Mayo Ireland
T: +353 94 9382996

E: info@mack.ie